Reco: WhatsApp Chat, Cart & AI

Reco: WhatsApp Chat, Cart & AI

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Rating
5.0 (28)
Developer
Coconut Apps

Recover abandoned carts, confirm COD orders and send order updates on WhatsApp. AI replies 24/7.

Reco turns WhatsApp into your best sales channel. Add a WhatsApp chat button to your store, recover abandoned carts with automatic reminders, confirm cash on delivery orders with a YES/NO reply, send order confirmations and shipping updates, and run broadcast campaigns. Every message template is fully editable, in your customers' language. An AI chatbot answers product questions 24/7 and hands off to your team. Keep using your WhatsApp Business app on the same number.

Reco turns WhatsApp into your best sales channel. Add a WhatsApp chat button to your store, recover abandoned carts with automatic reminders, confirm cash on delivery orders with a YES/NO reply, send order confirmations and shipping updates, and run broadcast campaigns. Every message template is fully editable, in your customers' language. An AI chatbot answers product questions 24/7 and hands off to your team. Keep using your WhatsApp Business app on the same number. more
  • WhatsApp chat button for your store, fully customizable, no code
  • Abandoned cart recovery with automatic WhatsApp reminders
  • COD order confirmation: customers reply YES or NO, orders are tagged
  • Order confirmation and shipping updates with fully editable templates
  • AI chatbot replies 24/7 in your customer's language, then hands off
Popular with stores like yours
Based in United States

Languages

English, Arabic, German, Spanish, French, Italian, Dutch, and Portuguese (Brazil)

Works with

  • Shopify Flow
  • Shopify Admin
  • Meta
  • WhatsApp
  • WhatsApp Business
  • WhatsApp Business Platform
  • WhatsApp Chat
  • WhatsApp Cloud API

Pricing

Choose the plan that best fits your business.

Free Forever

Free

Features

  • Unlimited WhatsApp chats
  • Fully customizable design
  • Mobile & desktop support
  • No coding required
  • WhatsApp Chat widget
  • Custom icon, position & rules
  • Welcome bubble & agent avatar
  • Unlimited storefront clicks

Lite

$19 / month

Features

  • All except integrations & A/B testing
  • Automation builder & templates
  • Abandoned cart, order & shipping flows
  • Cash-on-delivery confirmations
  • AI chatbot & shared team inbox
  • Review requests & back-in-stock alerts
  • Broadcast campaigns & smart audiences
  • Opt-in popup, subscribers & CSV export

7-day free trial

Pro

$49 / month

Features

  • Everything in Lite
  • Klaviyo subscriber sync
  • Zapier: connect 6,000+ apps
  • Shopify Flow triggers & send action
  • Shiprocket, Judge.me & Loox integrations
  • Webhooks & API events
  • Priority support
  • A/B testing

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (28)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
September 13, 2026

The multilingual AI support is especially helpful for our customers. Reco makes it much easier to answer product questions quickly while keeping the option to involve our team when necessary.

Elegant Soles
United States
4 days using the app
Coconut Apps replied September 23, 2026

Thank you! Multilingual AI support is exactly what Reco is built for: the WhatsApp AI chatbot answers product questions 24/7 in your customer's language and hands the chat to your team when it needs a human. Glad it's working for your store. — The Reco team

September 13, 2026

Instead of manually messaging every customer, Reco automates important WhatsApp conversations for us. From COD confirmation to shipping updates and cart recovery, everything is much more organized now.

Petite Palace
United States
About 19 hours using the app
Coconut Apps replied September 23, 2026

Thanks for the kind words! That's the goal: one WhatsApp app that runs COD confirmation, shipping updates and abandoned cart recovery automatically, so your team stops sending messages by hand. Happy to help you set up more automations anytime. — The Reco team

September 11, 2026

Very useful app for growing WhatsApp subscribers. The popup and broadcast campaign features make customer outreach easier.

Style & More
Australia
4 days using the app
Coconut Apps replied September 23, 2026

Thank you! The WhatsApp opt-in popup plus broadcast campaigns is a great combo for growing your subscriber list and running WhatsApp marketing that actually gets read. Tip: pair it with abandoned cart recovery to win back shoppers who don't finish checkout. — The Reco team

Support

App support provided by Coconut Apps.

Developer

Coconut Apps

Kehilat Saloniki St 7, Tel Aviv-Yafo, 5259408, IL

Launched

March 20, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, phone number

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Online Store

  • View customers

    Customer data

  • View products

    Products, collections

  • Edit orders

    Order fulfillments, all order history for the last 60 days

  • View Online Store

    Checkout page, Online Store pages, theme

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